Do you intend to install fiber lines in your home? You have already subscribed to Astro / Astro Beyond, but you stuck to choose from which supplier. As I write this, there are two suppliers provide the TM Unifi and Maxis Fibre.
Both of these providers have certain offers in their packages. In fact, prices have been different.
Below is a comparison of their package:
Accordingly, Maxis Fibre has collaborated with Astro for Astro IPTV package like this:
In summary, the Astro IPTV offerings seem more economical and because in addition to install fiber lines internet they also add 7 HD channels. In my case, I took Astro IPTV Package 1 & Fibre 10Mbps = RM133 + RM148 - RM25(discount) = RM256/Month.
Actually, the most important point of today's blog is not just only to share about the packages provided by the supplier, but also after-sales service is a matter of fact is very important because it will be faced by the customer after installation. Don't just be able to smile while after installed but sad and upset afterwards caused by poor service.
Based on my experience, the two suppliers that Unifi and Astro / Maxis is providing 48-hour period to address the problem (through telephone calls). What is interesting is usually the Astro will use totally 48 hours to address the problem by getting the cooperation from Maxis because of they are the fiber package providers and next to get the cooperation from TM Unifi due to their owned the physical fiber line. If you only subscribe to a fiber line from TM Unifi, there are usually able to resolve within 8-12 hours and they are issuing different bills from Astro but absolutely we going to spend more monthly (RM133 + RM199 = RM332/month). In addition, the IPTV package by TM Unifi are more than Astro IPTV.
Thats quite simple idea for you to choose. Hope it helps.
