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12 June 2012

HTC HD2 screen sometime freeze/unresponsive

Recently my HTC HD2 (T-Mobile version) got problem whereby my touch screen became so crazy. I mean it sometimes freeze. I did explored in web & found 2 closest issues that related to the problem. Among so many feedback, I am most confident that the problem was came from the 'End button (red button)' due to this feedback 'http://forum.xda-developers.com/showthread.php?t=993787'.


08 June 2012, I went to Lowyat for repair. There were about 3 repair expert shop I visited & all of them told me the same answer which the problem was came from the faulty touch screen(some called it digitizer). So, I left my HTC HD2 to the last shop that I  most confident. It took about 2 days for repair.
Once collected, the problem still appear but not really obvious (maybe). I took the HTC HD2 home & play with it including all the buttons many times. I found the last problem still remain.


12 June 2012, I took my HTC HD2 back to the same repair shop. I told them that I dont mind about the touch screen replacement that cost me for RM280 (complete unit, the digitizer & the LCD) as I understand that most of the repair shop believe the cause was from the touch screen. In addition, my old screen displays seems not really vivid than the new one. Then, I just asked them to replace the Keypad Flex cable. This second repair took about just about 1 hour. Once collected, I play around with the screen & buttons especially the End button. Based on my test, I can say 98% problem was solved. The 2% is refer to the screen response lil bit delay, I believe it is come from the custom Rom installed. For me, the 98% is meet my satisfaction & I am very happy for the condition now.


The Keypad Flex cable:




One of the best thing is the second repair doesn't cost me anything! Hmm.. weired  :p but surely good :D. I did reconfirmed with the boss (I believe he is the boss) & he said absolutely FREE.... I am still wondering maybe there is something fishy... well, nothing to loose, its confirmed F.O.C. :).


Here is the photo that I able to snap during my way left the Lowyat. I recommended to you all.
Address: 
TT ONESTOP SERVICE
1-TC 16, 1st floor, Lowyat Plaza
Jalan Bukit Bintang, 55100 KL.
Tel/fax : 603-21452282


Now, still exploring what is the other best custom Rom for my HTC HD2 for the 5th time :).


Thank you Mr. Peter (the boss).


Latest updates:-
About a day, the device has been returned to them due to same problem appeared but not obvious as the earlier day. Left the HTC & wait somewhere for the repair work. During waiting, I have thingking about the old part (flexi cable) was with them. Once got the HTC back, they told me that they can't do anything then I test it but found the problem was same as the day 1 which was worse than the 'repaired' day. Just wondering whether they has reinstall the old flexi cable? Its possible because they have not charge me as they told me it has been replaced without any cost... Well, just brought it back with very disappointed feelings.
After few days, I have sold the HTC due to the problem cannot be solved. Now I am owned Samsung Nexus & I am happy with it.


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